Deputy Ministers of Justice Lana Morgoshia and Tamar Zodelava briefed the Japanese delegation on the reforms implemented by the Ministry of Justice of Georgia to improve the accessibility and digitalization of public services. The discussion also touched upon the priorities of the Ministry of Justice’s activities and significant innovations implemented in Georgia regarding the development of state services.
The meeting highlighted that, across the country, citizens have access to 127 Public Service Halls, providing services tailored to their needs, while 20 Mobile Public Service Halls serve 90 villages, helping overcome geographical barriers to service delivery. Services are also available through Public Service Halls established within penitentiary institutions. More than 400 public and private services can be accessed online through the unified electronic portal
MY.GOV.GE. Georgia also operates the “Smart Contract” service, which, with the support of artificial intelligence, enables the remote registration of private property.
Particular attention was paid to Georgia’s systematic land registration reform, which has gained international recognition. According to the World Bank’s assessment, Georgia’s model of systematic land registration is exemplary on a global scale, and the National Agency of Public Registry (NAPR) has significant potential to provide expert support to other countries. As part of the reform, NAPR provided free surveying services and registration of ownership rights to land plots for citizens across 59 municipalities throughout Georgia.
The meeting was also attended by Ketevan Sarajishvili, Head of the Department of International Relations and Legal Cooperation of the Ministry of Justice; Vakhtang Zhvania, Chairman of the Public Service Hall; Rusudan Kokhodze, Chairperson of the Public Services Development Agency; and Sandro Tsirekidze, Chairman of the Digital Governance Agency.
